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About us

We provide our customers with the best experience possible and are entirely committed to offer:

 

Reliable products – Unbeatable Prices – Flawless services


Our Products

We only sell products that have proven records and positive reviews; proven to be safe and highly performing. You can buy from us with full confidence that they will match or exceed your expectations.


Our Prices

Our products are purchased through both wholesalers and manufacturers. They are shipped to us directly from source, reducing handling and costs. Allowing you to save money when buying from us, and since technology never stops progressing, to offer the latest versions and upgrades as soon as they are available on the market.

 

Our Service

We are available 24/7 for your everyday electric scooter needs. You can contact us either by email or by giving us a call at any time. Should you need repairs done, just let us know and we will arrange for your scooter to be picked up at your house and sent to our workshop in Dunedin.
However, if you’re more hands-on, we can assist you in repairing it yourself through a Skype video call. If all you need are some spare parts, we also sell those at an affordable price.

 

Trade-ins

We accept trade-ins. The process slows down the purchase a little bit but can be worthwhile for our customers.

 

If you’re keen to trade-in your old electric scooter, please email us a description (brand, model, power, battery capacity...), the list of the accessories coming with it (charger, tools, owner manual, original box, spare parts…), the estimated mileage, a list of repairs previously done if any and any malfunction you have identified. Attach as many pictures as you want and we'll get back to you as soon as possible with a trade-in value. If your scooter is badly damaged and unable to be repaired, we will still assess it for parts.

 

The shipping of your old electric scooter to us is your responsibility, but we will help you with that. After reception and inspection of the trade in, the agreed trade-in value will be confirmed. It will either be refunded or deducted from your purchase. If the inspection does not confirm agreed trade-in value, we will make another proposition and explain the reasons behind. If you do not want to proceed with the trade-in anymore, we will return your old electric scooter at your costs. 

 

During the process, we will hold the electric scooter you want to buy. 

 

Any question please do not hesitate to email us at info@electricscooterspacific.co.nz